Important information about the ClaroCom & ClaroCom Pro AAC apps (app developer currently has no plans to update them)

Posted on June 17, 2024 by OMazing Kids

Important information about the ClaroCom & ClaroCom Pro AAC apps

I was finally able to track down information about the status of the ClaroCom and ClaroCom AAC apps. I was concerned since neither had been updated since February 13, 2023. I emailed Texthelp (the company that acquired Claro Software in March 2021: https://www.texthelp.com/resources/blog/texthelp-acquires-the-lingit-group/)

The text of my email inquiry on 6/14/24:

Hi – I am trying to find out whether or not you will be updating the ClaroCom and ClaroCom Pro apps in the future.

I know that Texthelp acquired Claro Software in 2021 (https://www.texthelp.com/resources/blog/texthelp-acquires-the-lingit-group/) but am not finding any info about either of these apps on your website.

I have ClaroCom Pro included in my Feature Matching Chart for the Top 14 iOS Text-Based AAC Apps (https://bit.ly/TextBasedAACapps).

If there are no plans for continuing support for these apps then I need to indicate that in my resource so folks can make an informed purchasing decision.

Thanks,

Angela Moorad, MS, CCC-SLP

Here is the text of the reply that I received on 6/17/24 (I highlighted key parts):

Hi Angela Moorad,

You’ve had an update to your case ClaroCom and ClaroCom Pro apps (# 195652) on 2024-06-17 12:23:55:

Joseph said:

Hi Angela,

Thank you for contacting Claro Support.

ClaroCom is currently not in active development. This means that we do not maintain it with regular performance updates or bugfixes at this time, but we do still perform critical hotfixes when required and support general technical queries.
For the time being, this is intended to be the status ClaroCom remains in for as long as it can function on the latest version of iOS. Once iOS has updated to the point in which ClaroCom is no longer compatible with it then the application will likely be sunsetted. It is unclear at this time whether or not a replacement will be greenlit. So, to confirm, there are currently no plans for ClaroCom to receive updates in the future.

Let me know if you have any further queries.

Kind Regards,

Joseph Middleton
Technical Support Engineer

Texthelp Support Team

The text of my reply that same day: Thanks for the info. If you decide to pick development up again or develop a newer version of this app I especially like the option to pinch to zoom directly on the screen to change the size of the font. It’s a unique accessibility feature that’s helpful.

Thanks,

Angela

Links to both apps in the USA App Store (6/17/24):

ClaroCom (free app): https://apps.apple.com/us/app/clarocom/id903818521

ClaroCom Pro ($16.99): https://apps.apple.com/us/app/clarocom-pro/id623306168

I will be updating my AAC feature matching resources to reflect this but felt it was important information for the general public and professionals who might be recommending these apps to be aware of.

Note: I will update this blog post in the future if the app developer decides to resume development for these apps or offer new options.

Looking for in-depth AAC feature matching resources? See this blog post: https://bit.ly/5aacFeatureMatchingResources. That post also includes videos comparing the best AAC apps on various devices on various platforms.

Looking for more AAC resources? Check out the Resource Links page here on my blog: https://omazingkidsllc.com/omazing-kids-aac-resource-links

Have a question? The best way to reach me is via Facebook messaging over on my OMazing Kids page: https://www.facebook.com/OMazingKidsAAC/

Angela Moorad, MS, CCC-SLP, Founder of OMazing Kids, LLC, OMazing Kids AAC Consulting

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Resource Updated: The Feature Matching Chart for the Top 13+ iOS Symbol Based AAC Apps (6/12/24)

Posted on June 13, 2024 by OMazing Kids

Resource Updated: The Feature Matching Chart for the Top 13+ iOS Symbol Based AAC Apps (6/12/24).

It includes information about new features in several apps + info related to the changes in TD Snap becoming a subscription-based app.

The “Unique Features in Symbol-Based AAC Apps to Support Gestalt Language Processors” supplemental handout linked within it has also been updated.

I also updated the Table of Contents in the TPT resource description for those who want more info about the types of things covered: https://bit.ly/TOC-iOSaacSBfmc-06-12-24.

Those who have previously purchased this resource on TPT can download the newest version for no additional cost: https://bit.ly/SymbolBasedAACapps.

Ko-fi subscribers will be able to access a copy on the pinned resource post: https://ko-fi.com/Post/Links-to-posts-about-most-current-feature-matching-F1F5C9DMD.

Looking for other in-depth AAC feature matching resources? See this blog post: https://bit.ly/5aacFeatureMatchingResources. That post also includes videos comparing the best AAC apps on various devices on various platforms.