Tag Archives: Tobii Dynavox

How to redownload the full paid version of TD Snap AAC (now known as TD Snap AAC Legacy) if originally purchased prior to May 21, 2024

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If you purchased the full paid version of TD Snap AAC prior to May 21, 2024 and need to reinstall it you need to look in your Apps – My Apps section in the App Store for “TD Snap AAC Legacy”. That area is in the top right corner of the App Store.

The red arrow is pointing to the top right corner where you tap to find the Apps – My Apps section. Yours will have a different picture.
a closer look at the two different app icons. The one *without* the white banner in the top left corner is the Legacy version of the app

TD Snap AAC Legacy is “unlisted” in the App Store so it won’t show up in a search in the main part of the App Store.

Here’s the link: https://apps.apple.com/us/app/td-snap-aac-legacy/id1257753762.

Read the app description in the App Store for information about why it is listed this way and why a $1,000.00 price is shown.

(Note: If you are looking to purchase the app in a school district please see my post about TD Snap Enterprise for an alternative way to purchase it for a significantly lower 1x purchase price)

Important:

  • You must be logged into the same Apple ID / Apple Account originally used to purchase TD Snap AAC prior to May 21, 2024.
  • If you are seeing a price instead of a downward facing download arrow then log out of the App Store – do a Forced Restart on that iPad – when it starts back up log back into the App Store making sure that it’s with the same Apple ID / Apple Account used to originally purchase that app. 
  • If you still see a price instead of the download arrow after doing a Forced Restart and you are sure that you are logged into the same Apple ID / Apple Account originally used to purchase the full paid version of this app, you should contact Tobii Dynavox Customer Support for assistance. (I don’t have any affiliation with the company so I can’t assist you with this)
  • If your iPad is on any type of MDM device management system then you will need to contact the company or school district managing it for assistance.

Note: This is NOT an endorsement of the company’s decision to abruptly no longer offer the general public a way to make a 1x app-only purchase of TD Snap as of 5/21/24. It was inequitable to do that.

Have other questions? The best way to reach me is via Facebook messaging over on my OMazing Kids page: https://www.facebook.com/OMazingKidsAAC/

Looking for in-depth AAC feature matching resources? See this blog post: https://bit.ly/5aacFeatureMatchingResources. That post also includes videos comparing AAC apps on various devices on various platforms.

Looking for more AAC resources? Check out the Resource Links page my blog: https://omazingkidsllc.com/omazing-kids-aac-resource-links

Angela Moorad, MS, CCC-SLP, Founder of OMazing Kids, LLC, OMazing Kids AAC Consulting

• Teachers Pay Teachers Store: https://www.teacherspayteachers.com/Store/Omazing-Kids-Aac-Consulting

• YouTube: https://youtube.com/user/amoorad1

• Ko-Fi: https://ko-fi.com/omazingkidsaac

• OMazing Kids AAC Consulting Facebook Page: https://www.facebook.com/OMazingKidsAAC/

• AppPeeps Facebook Group: https://www.facebook.com/groups/OMazingKidsAppPeeps/

• GoTalk Now AAC & GoVisual Visual Scene Apps – Ideas and Sharing Facebook Group: https://bit.ly/GoTalkNowAACappGroup

• Instagram: https://www.instagram.com/omazingkidsaac

• Instagram Threads: https://www.threads.net/@omazingkidsaac

• X (formerly Twitter): https://www.x.com/amoorad

• Pinterest: http://pinterest.com/OMazingKids/

• Linktree: https://linktr.ee/amoorad1

• LinkedIn: https://www.linkedin.com/in/angelamooradomazingkidsaac

• Reddit: https://www.reddit.com/u/VintageVeraBradley/s/w3L1d8H5rk

• AppRaven AAC App Collections: https://bit.ly/AAConAppRaven

• Blog: https://omazingkidsllc.com / Resource Links page: https://omazingkidsllc.com/omazing-kids-aac-resource-links

How to find info about TD Snap Enterprise (for organizations that have an Apple Business Manager or Apple School Manager account)

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Organizations that have an Apple Business Manager or Apple School Manager account and meet the necessary Tobii Dynavox requirements may qualify for making 1x purchases of the alternative TD Snap Enterprise option (no subscription required).

The last time that I checked the price for TD Snap Enterprise is a 1x purchase of $149.99 (USA) and includes all of the pagesets + the PODD pagesets.

9/9/25 Based on a comment in the AAC for the SLP group on Facebook TD Snap Enterprise does not qualify for an additional discount via bulk purchasing.

Online application form: https://www.tobiidynavox.com/pages/td-snap-enterprise-allowlist

Update 10/17/25: According to an official comment in the Tobii Dynavox Community Facebook group this issue has finally been resolved and that notice pictured in my screenshot is no longer on the application website. “TD Snap Enterprise remains available for organizations that meet the necessary requirements and we are processing the application requests within 10 business days.
Anyone applying for TD Snap Enterprise will receive direct updates from our dedicated team. If you would like an update on your application status, please feel free to contact the team at css@tobiidynavox.com.”

9/9/25 Note: There is currently an issue with this. I hope they get it resolved soon.

Screenshot 9/9/25

Update 10/6/25:

I asked over in the Tobii Dynavox® Community and received this official reply in a comment on this post:

“Hello, Angela Moorad We are continuing to work with Apple and have made some progress on the original issue. We are actively working to address the application backlog and manage new submissions. By the end of this week we aim to get back to the original 7-10 day turnaround maintained before we started encountering these issues.

Anyone applying for TD Snap Enterprise will receive direct updates from our dedicated team. If you would like an update on your application status, please feel free to contact the team at css@tobiidynavox.com.”

Screenshot 10/6/25

If you have questions or need additional information about TD Snap Enterprise please check with your Tobii Dynavox Solutions Consultant: https://us.tobiidynavox.com/pages/find-a-solutions-consultant

Note: This is NOT an endorsement of the company’s decision to abruptly no longer offer the general public a way to make a 1x app-only purchase of TD Snap as of 5/21/24. It was inequitable to do that.

Note: They still offer the Tobii Dynavox for Professionals program. SLPs/SLTs and other AAC professionals should continue to use that for full FREE access to the TD Snap app with voice output and access to all pagesets + access to the extra PODD and Gateway pagesets: https://www.mytobiidynavox.com/#/morestuff/professionals

Have other questions? The best way to reach me is via Facebook messaging over on my OMazing Kids page: https://www.facebook.com/OMazingKidsAAC/

Looking for in-depth AAC feature matching resources? See this blog post: https://bit.ly/5aacFeatureMatchingResources. That post also includes videos comparing AAC apps on various devices on various platforms.

Looking for more AAC resources? Check out the Resource Links page my blog: https://omazingkidsllc.com/omazing-kids-aac-resource-links

Angela Moorad, MS, CCC-SLP, Founder of OMazing Kids, LLC, OMazing Kids AAC Consulting

• Teachers Pay Teachers Store: https://www.teacherspayteachers.com/Store/Omazing-Kids-Aac-Consulting

• YouTube: https://youtube.com/user/amoorad1

• Ko-Fi: https://ko-fi.com/omazingkidsaac

• OMazing Kids AAC Consulting Facebook Page: https://www.facebook.com/OMazingKidsAAC/

• AppPeeps Facebook Group: https://www.facebook.com/groups/OMazingKidsAppPeeps/

• GoTalk Now AAC & GoVisual Visual Scene Apps – Ideas and Sharing Facebook Group: https://bit.ly/GoTalkNowAACappGroup

• Instagram: https://www.instagram.com/omazingkidsaac

• Instagram Threads: https://www.threads.net/@omazingkidsaac

• X (formerly Twitter): https://www.x.com/amoorad

• Pinterest: http://pinterest.com/OMazingKids/

• Linktree: https://linktr.ee/amoorad1

• LinkedIn: https://www.linkedin.com/in/angelamooradomazingkidsaac

• Reddit: https://www.reddit.com/u/VintageVeraBradley/s/w3L1d8H5rk

• AppRaven AAC App Collections: https://bit.ly/AAConAppRaven

• Blog: https://omazingkidsllc.com / Resource Links page: https://omazingkidsllc.com/omazing-kids-aac-resource-links

Participated in the Recommender Panel at the Tobii Dynavox Power to be You (P2BU) conference today

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It was an honor to be invited to participate on a “Recommender Panel” at the Tobii Dynavox Power to be You (P2BU) conference today (10/11/22). Thankful for the power of technology via Zoom to be able to do that remotely. It was cool to hear the other panelists perspectives and experiences in doing AAC evals and supporting AAC implementation in various settings. Although we each had varied experiences we had similar feedback for what we’d like to see in the future.

Common themes in recommendations included making AAC accessible on iPhones and pocket-sized devices, expanding to additional platforms, supporting use in more languages, offering more premade bilingual pagesets, offering premade pagesets with high contrast symbols, making it easier to find resources on their website, streamlining the funding process and communication regarding the status, enhancing access to customer support via instant messaging, FaceTime, etc., more transparency regarding the status of support for their older AAC apps and other products, and more support via their Tobii Dynavox Community Facebook group, etc…

It’s amazing how much AAC has changed over the past 33 years. Can’t wait to see what the future holds 😊

Have a question? The best way to reach me is via Facebook messaging over on my OMazing Kids page: https://www.facebook.com/OMazingKidsAAC/

Angela Moorad, MS, CCC-SLP, Founder of OMazing Kids, LLC, OMazing Kids AAC Consulting

• Teachers Pay Teachers Store: https://www.teacherspayteachers.com/Store/Omazing-Kids-Aac-Consulting

• YouTube: https://youtube.com/user/amoorad1

• Ko-Fi: https://ko-fi.com/omazingkidsaac

• OMazing Kids AAC Consulting Facebook Page: https://www.facebook.com/OMazingKidsAAC/

• AppPeeps Facebook Group: https://www.facebook.com/groups/OMazingKidsAppPeeps/

• GoTalk Now AAC & GoVisual Visual Scene Apps – Ideas and Sharing Facebook Group: https://bit.ly/GoTalkNowAACappGroup

• Instagram: https://www.instagram.com/omazingkidsaac

• Twitter: https://www.twitter.com/amoorad

• Pinterest: http://pinterest.com/OMazingKids/

• Linktree: https://linktr.ee/amoorad1

• LinkedIn: https://www.linkedin.com/in/angelamooradomazingkidsaac

• Blog: https://omazingkidsllc.com