Need support with using an AAC app? Most AAC app developers have a Facebook group for that app. Of course each company also offers traditional means of support via phone, e-mail or a contact form but posting a question in the Facebook user group for that app is often the quickest way to get a question answered. All groups have Admins who work for that company. I highly suggest joining these groups for an incredible amount of support from the app developers as well as therapists, teachers, AAC users and parents/caregivers.
Tip #1: Some of these groups are large and have several posts a day. Tagging an Admin or key people help avoid your post from being overlooked. Those who have purchased my Feature Matching Chart for the Top 12 iOS Symbol-Based AAC Apps and/or Feature Matching Chart for the Top 13 iOS Text-Based AAC Apps can look on the row titled “App Support” for my suggestions on who to tag in the groups related to those apps. The charts are available for purchase on my TPT store: https://bit.ly/3h6sQwu & https://bit.ly/3I5RDgi
Tip #2: Every AAC app users group has it’s own “culture”. Some are very open to discussing any topic. Others are pretty strict about only posting info or questions directly related to that particular app. So be sure to read the “rules” when joining.
Here is a list of Facebook AAC app user groups in English. This list is not all-inclusive. Some apps have separate groups in other languages or separate groups for a particular country or geographical region. I have only listed a couple of those here. Inclusion on this list is not an “endorsement” of any particular app or approach. This is simply a list to help folks find AAC groups that be helpful for their needs.
AbleNet QuickTalker Freestyle: If you own an AAC device provided by AbleNet you need to ask for support in their QuickTalker Freestyle Community group (https://www.facebook.com/groups/918051228958948/?__n=K) and use their customer service: https://quicktalkerfreestyle.com. Since they sold the device they need to provide all of the support for both hardware and software/apps.
Updated 6/24/25: AbleNet announced as of Monday July 7, 2025 that Facebook group will be discontinued. Folks can join one of their other groups:
AbleNet QuickTalker Freestyle SLP Community Group:
https://www.facebook.com/groups/1191233825608473/ (they only allow SLPs who have funded one of their devices to be in the group… the gatekeeping surrounding info about their device is maddening)
ableFamilies by AbleNet:
https://www.facebook.com/groups/ablefamilies/
Note: I hope they reconsider this decision. The most helpful AAC groups that I’m in are ones where everyone is welcome and supported vs. segmenting them like that.
- aacorn: https://www.facebook.com/groups/aacornapp/?ref=ts&fref=ts (Note: Neither of the aacorn AAC apps have been updated in over 3 years. The app developer hasn’t responded to questions about his plans to update or support this app in the future. This is no longer an app that anyone should be recommending for purchase)
- AsTeRICS Grid: https://www.facebook.com/groups/astericsgridcommunity/
- Avaz – Avaz Users Family: https://www.facebook.com/groups/1404976513132058/?ref=ts&fref=ts
- Clicker Communicator – Clicker Communicator Users Group: https://www.facebook.com/groups/Clicker.Communicator/?fref=ts
- CoughDrop – CoughDrop Users Group: https://www.facebook.com/groups/CoughDropUsers/ (Forbes AAC and CoughDrop will no longer be answering questions in this “unofficial” group)
- GoTalk Now & GoVisual Scene – informal networking via the “GoTalk Now AAC & GoVisual Visual Scene Apps – Ideas and Sharing Facebook Group” group that I started on 9/29/21. Update 10/26/25: Although it’s still an informal group we do now have two staff from Attainment who have joined and I designated them as Moderators: https://bit.ly/GoTalkNowAACappGroup
- Grid for iPad and Grid 3 for Windows (including PODD within those) and all of their devices) – Smartbox Community: https://www.facebook.com/groups/smartboxcommunity/?ref=share
- LAMP Words for Life – LAMP Words for Life Users Group: https://www.facebook.com/groups/1541091616125345/?ref=ts&fref=ts (if you use a PRC or Liberator Accent SGD, also check out this group – Accent Users Group: https://www.facebook.com/groups/491906254326527/). Those who use Minspeak Unity instead of LAMP WFL, see the Minspeak Unity AAC User Group (unofficial group started by a parent): https://www.facebook.com/groups/813343690682836/. Update 8/5/25: PRC-Saltillo has a new Unity AAC App Users Group (for the new iOS app): https://www.facebook.com/groups/unityaacappusers/
- PECS User Support: https://www.facebook.com/groups/1582702885378197/
- Pictello: While not officially an AAC app I have seen some use it as a supplemental communication tool. AssistiveWare has a Pictello group https://www.facebook.com/groups/353130621434993/
- PODD – PODD Trained Discussion Group: https://www.facebook.com/groups/poddtraineddiscussion/ & PODD with Alternative Access: https://www.facebook.com/groups/245472458977470/ (also see groups for Grid for iPad/Grid 3, simPODD and TD Snap for app specific questions)
- Proloquo + Proloquo Coach Community: https://www.facebook.com/groups/381836780082796/?ref=share (specifically for the subscription-based app)
- Proloquo2Go & Proloquo4Text – the groups for these apps are divided by roles
- AssistiveWare’s Teachers and Therapists AAC Community: https://www.facebook.com/groups/256837297733511/?ref=ts&fref=ts
- AssistiveWare’s Family Members AAC Community: https://www.facebook.com/groups/241684205905600/?ref=ts&fref=ts
- AssistiveWare’s Adult AAC Users Community: https://www.facebook.com/groups/192898234141275/?ref=br_rs
AssistiveWare also has some language-specific groups:
* Comunidad hispanohablante de AssistiveWare: https://facebook.com/groups/comunidadhispanohablantedeassistiveware/
* AssistiveWare communauté francophone: https://www.facebook.com/groups/451471635197642
* AssistiveWare Nederlandstalige Community: https://www.facebook.com/groups/509132576124923/
There is also a group called Proloquo2Go Sharing for All that is helpful. Just be aware that it is not an official AssistiveWare group so in order for your post to be seen by their team you will need to post in one of the groups above. https://www.facebook.com/groups/584247741768810/?ref=share
- SayIt! (text-based AAC app) – SayIt! Community: https://www.facebook.com/groups/223886172290597/?ref=share (this app is no longer available in the App Store)
- simPODD – AssistiveWare’s simPODD Community: https://www.facebook.com/groups/AssistiveWaresimPODD/
- Speak for Yourself: https://www.facebook.com/groups/273873326092019/?ref=ts&fref=ts
- Talk Suite Pro: https://www.facebook.com/groups/talksuite/?ref=share
- TD Snap (including PODD within that app and all of their other AAC apps and devices) – Tobii Dynavox Community: https://www.facebook.com/groups/tobiidynavoxcommunity/?fref=ts. There is also a group called TD Snap Core First English that is helpful. Just be aware that this is not an official Tobii Dynavox group so in order for your post to be seen by their team you will need to post in the group above. https://www.facebook.com/groups/2656347127751516/?ref=share
- Other languages:
- Dutch: Tobii Dynavox Nederlands, https://www.facebook.com/share/aVYEMYfbyqvGkPRh/?mibextid=K35XfP
- French: TD Snap Core First Francophone, https://www.facebook.com/share/MNjt3tXzQ3Fge8BW/?mibextid=K35XfP
- Norwegian: TD Snap Core First – Diskusjonsforum, https://facebook.com/groups/norsksnapcorefirst/
- Swedish: TD Snap Core First Sverige, https://www.facebook.com/share/DB9cgCeACrowxkX9/?mibextid=K35XfP
- TouchChat – TouchChat Users Group: https://www.facebook.com/groups/touchchatapp/?ref=ts&fref=ts (NovaChat & ChatFusion users: https://www.facebook.com/groups/novachat)
- TouchChat Page Sharing (not affiliated with PRC-Saltillo, informal page set up for folks to share pages that they created in the app): https://www.facebook.com/share/MyRKUqDZQst8gGTk/?mibextid=K35XfP
- Unity AAC App Users Group (for the new iOS app): https://www.facebook.com/groups/unityaacappusers/ (official group by PRC-Saltillo added 8/5/25)
- Weave Chat AAC – Weave Chat AAC Community: https://www.facebook.com/groups/676728011274573/?mibextid=S66gvF
There are also numerous other AAC-related Facebook groups. Some are broad and others are focused on a particular diagnosis. Some are led by parents, some by therapists or teachers and some by AAC users.
Each of those groups also has it’s own culture, rules and vibe.
Tip: When you join any of those groups it’s important to read the “rules” and hang out for a bit before posting or commenting. When you do decide to post or comment be sure to follow any “rules” that group has. Some groups can get a bit intense. Unfortunately there seem to be several “camps” of strong opinions. I choose to scroll on by most of those posts. If a group takes on a very harsh vibe then I either choose to take a break from it or leave it.
Want to learn from AAC users? Join “Ask Me, l’m an AAC user! (24 Hour Rule!)”. Read the rules very carefully and follow them. https://www.facebook.com/share/PT2CVJUhzi1xERXp/?mibextid=K35XfP
If you are an SLP or other professional working with AAC, I definitely suggest joining the AAC for the SLP group: https://www.facebook.com/groups/1539830846285663/… FYI… despite the title the group is open to other professionals who have a role in AAC.
Another group that I highly recommend for more general Assistive Technology related questions is the Assistive Technology group: https://www.facebook.com/groups/assistive.technology.group/?ref=share. The amount of knowledge there related to switches, switch access, mounts, and other AT is phenomenal… plus I appreciate that group for generally being “drama free”.
Have questions, found a broken link or want to suggest a group to be added to this list? The best way to reach me is via messaging on the OMazing Kids Facebook page: https://www.facebook.com/OMazingKidsAAC/. That way messages don’t get lost among the spam in my e-mail.
Looking for in-depth AAC feature matching resources? See this blog post: https://bit.ly/5aacFeatureMatchingResources. That post also includes videos comparing AAC apps on various devices on various platforms.
Looking for more AAC resources? Check out the Resource Links page here on my blog: https://omazingkidsllc.com/omazing-kids-aac-resource-links
Angela Moorad, MS, CCC-SLP, Founder of OMazing Kids, LLC, OMazing Kids AAC Consulting
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